Our MBA Campus-based Leadership Course is led by lecturers Domagoj Liposinovic and Pilar Cabral Majerovic.

Pilar Cabral Majerovic is a professional executive coach and corporate consultant with more than 20 years of experience. She was holding the director position of Sales and Promotion at Croatia TCom, when later completely reorganized the CRM strategy as Head of CRM at Valamar Hotels& Resorts and leading corporate sales at Berlitz. She completed additional certificates in the field of High Performance Team Coaching and Points of You training. Furthermore, she is a certified professional coach, with Erickson庐 Coaching International license.

Domagoj Liposinovic is the founder and CEO of and an internationally certified Trainer of NeuroLinguistic Programming (NLP), Humanistic NeuroLinguistic Psychology (HNLP) and Brain-Based Leadership (BBL) by the International Institute HNLP and Hypnosis, Arizona, USA and one of the world’s leading NLP Master Trainers John Overdurf. He is a member of the American Board of NLP (ABNLP), the biggest NLP organization in the world.

Leadership as a Core Course in 黑料不打烊 Geneva’s Global and Executive MBA Program

Leadership is a core course within 黑料不打烊 Geneva’s Global and Executive MBA program due to its importance for the business industry as well as the students’ professional development. The students will have the opportunity to acquire knowledge from highly experienced coaches and trainers in various leadership areas. Some of the topics that the MBA students will learn about are “Values as Anchors in Turbulent Times“, “Creating High Performance Teams“, “Leadership and Emotional Intelligence” and many more.

If this sounds interesting, click here and APPLY to take part in the Leadership course and many other insightful courses.

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From your perspective, what do you think are the main effects that COVID-19 will impose on the overall organization and its employees?

The COVID-19 outbreak has faced the employers with a need of a fast reaction to an unprecedented disruption in business, as well as a need to protect employees鈥� health and security in the workplace. Healthy employees are crucial to their companies. The Covid-19 outbreak imposed a quick business reorganisation and from what we can see, most of the companies responded to the required adjustments thanks to remote work with flexible policies, including leaves to avoid firing people whenever possible. While these measures mainly relate to medium and big companies, the survival of smaller companies is unfortunately more complex. Now it will be interesting to observe how organizations will handle the ease of lockdown and the after Covid-19.

In regards to leadership, how do you think leaders can support and lead their employees in this unpredictable time?

Leadership is the key success factor to any organisation. During times of crisis, employees look up even more for guidance, security, and support. Clear, transparent and continuous communication are more than ever required.

Mental well-being has become even more important nowadays. Checking in individually with teams is the best way to show presence and support. Genuinely caring and being present for every single team member, will definitely make the difference. For some people assistance will be more on an emotional level, for others the work-life balance might be a challenge, not to mention the potential financial challenges related to salary reductions or worse, forced unemployment.

Team conversations won鈥檛 be enough, an individual and personalized approach is required to support each employee in the best possible way. Coaching, for example, can be a very useful as it can help engage, support and empower individuals and teams to overcome the obstacles and challenging circumstances during these unpredictable times. An investment which does not only support the now, but also prepares for the after.

How can leaders empower their teams/employees during COVID-19?

If your teams haven鈥檛 been taught to be empowered in 鈥渘ormal times鈥� I think that it will be difficult to expect changes in challenging times, where a lot of stress, fear and unknown is at stake.

Empowered teams are used to clear two-way communication, open to creativity, used to thinking 鈥渙ut of the box鈥� and therefore prepared to approaching projects and challenges from different angles. This type of agile thinking will highly be needed nowadays. To support it, additional resources might be required to encourage employee development (ex: how to create interactive meetings/webinars/workshops, on various platforms, including various presentation tools, etc 鈥�). A positive work environment will also support creative thinking. And maybe even more importantly, self-initiative, in an environment where making mistakes is ok, will feel very empowering. Finally, no matter the circumstances, one shouldn鈥檛 forget encouragement and recognition on both an individual and team level.

In terms of emotion, what is its role in times of change? How to cope with emotion in this difficult time?

Each person reacts differently to a crisis. It鈥檚 an individual experience which brings up a variety of emotions from which some of the most common are: anxiety, anger, grief, depression and frustration. The first step is to acknowledge the emotion, meaning to name it for what it is. Emotions are neither good or bad, it鈥檚 what we make out of them that turns them into a so called 鈥減ositive鈥� or 鈥渘egative鈥� emotion. So, recognizing our emotions and naming them allows us to acknowledge them for what they are and then we can decide what we want to do about them. A useful tool could, for example be to journal your emotions on a daily base; to see how your emotions come and go at different moments of the day. You might recognize some patterns which lead you to be feeling those recurring emotions. Understanding what triggers our emotions is as important as the emotion itself; because again, if we know what triggers our 鈥渁nger鈥� or 鈥渁nxiety鈥� for example; we can find ways to better handle them; in view to eventually letting them go.

Recognizing and acknowledging our emotions is a vital skill, especially in times of crisis. If you haven鈥檛 given this much thought; you might want to get started as everybody has his unique way of processing emotions. Without understanding what you鈥檙e feeling; it will be difficult to know what you鈥檒l need to be able to move forward.

Having leaders prepared to talk about emotions with their employees is therefore so important nowadays. However, this requires being aware of the importance of emotions in the first place and being prepared to talk about them in a workplace environment.

How to move forward during the COVID-19 pandemic and stay in business?

It鈥檚 a reality check opportunity and an invitation for change. Nagging about the past and the missed opportunities won鈥檛 lead anywhere. Companies which will have found their gift behind the drama will come out of this crisis as winners. These winners will have gone beyond just catching up, they鈥檒l be leading the future in a more transformative and inclusive way, where core values will have been re-thought and genuine caring and simplicity will be an ally.

Any feedback/recommendations for the students at 黑料不打烊 in this situation?

As we are slowly introducing measures of release from lockdown, I hope that students will be feeling a sense of return to life. Things will never be as before, therefore looking at this situation as a learning opportunity will be useful:

What have I learned from this global lock down? How have I coped with it? What went well? What could have been different? What would be required to handle things better in the future? How do I feel? Which emotions are coming up? Etc 鈥�

Are only some of the many questions. I invite you to take some time to think about them.

As an additional contribution; I am offering five 1:1 coaching sessions to the first 5 students reaching out to me via 黑料不打烊 (contact@ssbm.ch).

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